Y

Library designates individuals to be responsible for configuring Discovery Service, link resolver, proxy, and other discovery-related tools for subscribed content from Content Providers. Designated point persons should work or coordinate with each other.

3.4.1.1 (1)

Y

Library enables linking, ranking, and authentication options available in the Discovery Service Tool for subscribed content from Content Providers, and seeks clarification if needed.

3.4.1.1 (2)

Y

Library documents configuration decisions and the reasons behind these decisions.

3.4.1.1 (3)

Y

Library regularly evaluates and updates its configurations of Discovery Service configurations.

3.4.1.1 (4)

Y

Library plans for system upgrades and seeks assistance from vendors if needed.

3.4.1.2 (1)

Y

Library plans and documents for discovery tool changes and seeks assistance from vendors if needed.

3.4.1.2 (2)

Y

Library selects the correct database collections available in the Discovery Service tool for subscribed content from Content Provider and seeks clarification from the Discovery Service Provider and Content Provider when needed.

3.4.1.3

Y

Library works with the Discovery Service Provider to learn exactly what, if any, adjustments can be made to result ranking, boosting, and weighting, and seeks clarification if needed.

3.4.1.4

We review ranking when implementing new services and stay current with service provider updates/enhancements. We investigate adjustments as needed at request of library staff.

Y

Library selects the correct holdings packages available in link resolver for the subscribed content from Content Providers and seeks clarification from the link resolver provider and Content Provider when needed.

3.4.1.5 (1)

Y

Library regularly evaluates and updates its configurations of library link resolver configurations.

3.4.1.5 (2)

Y

Library configures the proxy server for discovery service, link resolver and ODI links, and seeks clarification if needed.

3.4.1.6

P

Library works with vendors to create detailed agreements on what support the provider offers during and after implementation.

3.4.2.1

We will work to do this when able to customize contracts. Currently, most vendors do not offer customized contracts.

P

Library regularly checks and evaluates ODI Conformance Statements from Content Providers and Discovery Service Providers and publisher-provided configuration guides for libraries.

3.4.2.2 (1)

We will do so when they are made available by providers.

Y

Library advocates increasing ODI conformance for Content Providers and Discovery Service Providers.

3.4.2.2 (2)

Y

Library uses the vendor-provided tools to report missing, incomplete, or incorrect database collections, first to the Discovery Service Provider, and next to the Content Provider.

3.4.2.3

We report problems to the Discovery Service Provider and to the Content Provider depending on which is facilitating access. Occasionally the same problem will be reported to both providers.

Y

Library develops and executes a staff training program for one or more staff members on managing the Discovery Service, link resolver, proxy, and other discovery-related tools.

3.4.3.1 (1)

Y

Library provides regular training sessions to patrons and staff on how to use Discovery Service tool.

3.4.3.1 (2)

Y

Library staff read official documentation, announcements, and updates, and make relevant adjustments in configurations.

3.4.3.1 (3)

Y

Library staff join the online communities (listservs and forums) for the Discovery Service Providers, engage in dialogue, offer ideas and suggestions, and share innovative approaches created or implemented.

3.4.3.1 (4)

Y

Library staff on licensing, electronic resources, systems and front service regularly meet to discuss configuring Discovery Service, link resolver, proxy server, and other discovery-related tools for subscribed content.

3.4.3.2