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ProQuest Central
For your assignment, you need to find a scale or measurement to measure customer satisfaction, restaurant image, and/or customer loyalty. Many scales are from commercial sources and are not reproduced in the article. I did find a few. I got the best results in PsycInfo and ProQuest Central when I used the advanced search option.
Use the same search terms as above - then in type (questionnaire* OR test* OR scale* OR measure*).
- ProQuest Central This link opens in a new windowMultidisciplinary search across many databases including business, health and medicine, social sciences, education, science and technology, and arts and humanities.
How to search a ProQuest database
Finding Survey Instrument
In PsycInfo, type in key words such as "customer satisfaction" restaurant in the search box. Check Appendixes in Supplemental data - located in one of the boxes below the search box. This doesn't work every time, but I did get better results with this method.
- PsycInfoPsychology, mental health, addictions and treatment, therapies, experiments, case studies, pharmacology, physiology, psychiatric nursing, linguistics, social work.
How to Search PsycInfo - Advanced
